Terms & Conditions

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from thift.pangape.co.za (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including details such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
  • “Log files” track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about your browsing behavior on the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information, including your name, billing address, shipping address, payment details (credit card or debit card numbers), email address, and phone number. This is referred to as “Order Information”.

When we speak of “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information collected to:

  • Process and fulfill orders placed on the Site (including managing payment information, arranging shipping, and providing order confirmations).
  • Communicate with you.
  • Screen for potential risks or fraud.
  • Provide information or advertising related to our products or services, based on your preferences.

We use Device Information to:

  • Screen for risks and fraud (especially your IP address).
  • Improve and optimize the Site by analyzing how customers browse and interact with it.
  • Evaluate the effectiveness of our marketing and advertising campaigns.

Sharing Your Personal Information

We do not share your Personal Information with third parties in accordance with the POPIA Act, except where required by law, such as to comply with legal obligations (subpoena, search warrant, etc.) or to protect our rights.

Behavioral Advertising

Your Personal Information may be used to provide you with targeted advertising or marketing communications that we believe will interest you. For more information on how targeted advertising works, visit the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising via the following links:

You can also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we receive a “Do Not Track” signal from your browser.

Your Rights

If you are a South African resident, you have the right to access the personal information we hold about you and request corrections, updates, or deletion. To exercise this right, contact us using the details provided below.

We process your information to fulfill contracts (e.g., when you place an order) or pursue legitimate business interests. Please note that your information may be transferred outside of South Africa, as we use third-party platforms like Shopify.

Data Retention

We will retain your Order Information for our records unless you ask us to delete it.

Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, or if you have questions or would like to file a complaint, please contact us by email at info@pangape.co.za or by phone at 067 668 6530.

Pangape Store
[Re: Privacy Compliance Officer]
thift.pangape.co.za